I fully agree with the “D” rating for New York state. I filed a grievance for unprofessional behavior against a Manhattan IP lawyer about five years ago. The official response was not only a boilerplate letter, the signature itself was a rubberstamp. I still wonder if any of my complaint was actually read.

When the dispute later went to court, the lawyer’s colleagues bailed out just before the judge would have ruled on concurrent motions for summary judgment. Winning is always the best way to settle a grievance.

— Mike Perry, Untangling Tolkien