I do not think you are correct. The story states that “Mrs Batkin, who has three children, was unaware that she had been captured by traffic wardens who were patrolling the area in a CCTV camera car.” So it sounds like actual human beings were behind the camera in question.

But even if law enforcement authorities were divorced from the initial ticketing process, they have failed to reverse course once the circumstances were brought to their attention. The opening passage of the story states that the “Richmond Council has refused to back down over the fine despite receiving a letter of explanation from her, supported by her GP.”

The facts are nothing short of astounding.