Comments on: Need for agent’s help at check-in said to be ADA violation

By: Jack Wilson

Jack Wilson — Wed, 27 Oct 2010 15:16:52 +0000

‘reasonable’ is whatever you want it to be. My question is this: when lawmakers use the word ‘reasonable’ is that just code for ‘OK, lawyers, have at it and make a lot of money!’

By: L Nettles

L Nettles — Wed, 27 Oct 2010 14:30:49 +0000

“Help me out here. I’m only familiar with ADA as it relates to employment, but the standard there is that the company must make a “reasonable” accommodation. If there were only kiosks for check in, then I could see the problem, but isn’t having a live person there a “reasonable accommodation?”

If they can’t see that they must be ….. oh nevermind!

By: E-Bell

E-Bell — Wed, 27 Oct 2010 14:20:39 +0000

I would think personal service by an employee would be a more-than-reasonable accomodation.

By: Evil HR Lady

Evil HR Lady — Wed, 27 Oct 2010 13:42:50 +0000

Help me out here. I’m only familiar with ADA as it relates to employment, but the standard there is that the company must make a “reasonable” accommodation. If there were only kiosks for check in, then I could see the problem, but isn’t having a live person there a “reasonable accommodation?”