Disabled accommodation of an alarming sort, cont’d

When you dial 911 from some new Verizon Wireless phones, it seems the phone itself emits an audible alarm. The telecom provider says it installed the feature to comply with federal law requiring that phone services be made “accessible and usable by individuals with disabilities”. Unfortunately, it has a disconcerting effect on users like a […]

When you dial 911 from some new Verizon Wireless phones, it seems the phone itself emits an audible alarm. The telecom provider says it installed the feature to comply with federal law requiring that phone services be made “accessible and usable by individuals with disabilities”. Unfortunately, it has a disconcerting effect on users like a nondisabled Austin, Texas woman who dialed 911 because she feared she was about to have a close encounter with vandals on a vacant property she owned. The FCC says it does not require specific ways of meeting the accessibility mandate and that other methods besides audible tones might be found. (Clara Tuma, “Verizon customer calls phone alarm ‘dangerous'”, KVUE, Nov. 9). Reader L.S. writes that the story reminds him of the “Neckbelts” article in The Onion. We noted some years ago that strobe-light-equipped fire alarms, being pressed on government standards-writers as a way to alert deaf persons to emergencies, might prove dangerous to persons with photosensitive epilepsy, many of whom risk being sent into seizures by brightly flashing lights.

3 Comments

  • Strobe lights for fire alarm systems are now required by code to be synchronized, allowing the complete system from any viewpoint to have an intensity and flash rate below that found to trigger epileptic seizures.

    Many facilities are being retrofitted to allow synchronized devices to comply with NFPA and ADA codes.

  • These new rules were presumably implemented in response to the Wildfire Project.

  • Those strobe alarms have been around for a while now, right? What are the figures for reported cases of such seizures?