“Report Urges Britain To Take Small-Claims Cases Online”

“The proposal takes eBay’s dispute resolution system as a kind of inspiration.” Would the idea work here? [NPR]

One Comment

  • An interesting idea that has a certain attraction for the efficiency it offers, but I hope they don’t use eBay as a model for anything because its process often results in an unjust benefit to a dishonest buyer to the detriment of a good faith seller.

    Leaving that aside, there are of course due process and transparency concerns of an online system. But if a would-be litigant is willing to give up some rights in order to gain an efficient resolution, who am I to judge?